Last updated: August 16, 2026
These Terms of Service govern your use of the RichAnn Goods & Products online store and your purchases from us.
By accessing our website, placing an order, or using our services, you agree to these Terms together with our Refund Policy, Privacy Policy, Shipping Policy, and other policies displayed on our website.
Online Store
Our store offers various products including imported Japanese and Korean foods, beverages, beauty products, personal-care products, supplements, and related goods. The actual selection may change over time.
You agree not to use our website or products for unlawful or fraudulent purposes.
Product Information
We make reasonable efforts to display product descriptions, sizes, quantities, ingredients, packaging, photos, prices, and other information accurately.
Packaging, labeling, formulation, or appearance may occasionally differ because of manufacturer updates, imported-product variations, or changes outside our control.
If you have allergies, sensitivities, medical conditions, dietary restrictions, or other health concerns, you should review the manufacturer's packaging and ingredients before consuming or using a product.
Information on our website is provided for general product-information purposes and should not be treated as medical advice.
Product Availability
Products are subject to availability.
Placing an item in your cart does not reserve it.
We may cancel or refund an order if:
- a product becomes unavailable;
- inventory information was incorrect;
- a pricing or listing error occurred;
- payment cannot be verified;
- fraud is reasonably suspected; or
- fulfilling the transaction would violate applicable law.
Prices
Prices are shown in Philippine pesos (PHP/₱) unless stated otherwise.
Prices and promotions may change without prior notice, but changes will not normally affect an order already accepted except where there is an obvious error or as otherwise permitted by law.
Payments
Available payment methods will be shown during checkout.
Our storefront currently advertises secure GCash payments.
You agree to provide current, complete, and accurate payment and billing information.
Orders
An order is subject to acceptance by RichAnn Goods & Products.
We reserve the right, where permitted by law, to reject, limit, or cancel orders involving:
- suspected fraud;
- unauthorized transactions;
- resale abuse;
- obvious pricing errors;
- inventory errors; or
- other legitimate business or legal concerns.
If payment has already been received for an order we cancel, the applicable amount will be refunded.
Shipping and Delivery
Shipping is governed by our Shipping Policy.
Customers must provide accurate delivery information and a reachable contact number.
Returns and Refunds
Returns, replacements, and refunds are governed by our Refund & Return Policy and applicable Philippine consumer law.
Nothing in these Terms is intended to waive a consumer right that cannot legally be waived.
Intellectual Property
Unless otherwise stated, the store's own branding, website text, graphics, logos, design elements, and original content belong to RichAnn Goods & Products or are used with authorization.
Third-party trademarks and product names remain the property of their respective owners.
You may not reproduce or commercially exploit our original website materials without authorization except where permitted by law.
Prohibited Conduct
You must not:
- use the website for illegal activity;
- submit fraudulent orders;
- attempt unauthorized access to the website or customer accounts;
- transmit malware or malicious code;
- scrape or interfere with the website in a manner that disrupts its operation;
- impersonate another person;
- provide deliberately false information; or
- misuse our services in violation of applicable law.
Third-Party Services
Our store may rely on Shopify, couriers, payment providers, apps, and other third-party services.
Your use of some of those services may also be subject to the third party's own terms and policies.
Limitation of Liability
To the maximum extent permitted by applicable law, RichAnn Goods & Products will not be responsible for indirect or consequential losses resulting solely from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability or consumer rights where exclusion or limitation is prohibited by law.
Governing Law
These Terms are governed by applicable laws of the Republic of the Philippines, without prejudice to mandatory consumer protections that may apply.
Changes to These Terms
We may update these Terms from time to time.
Changes become effective when the revised Terms are posted on the website unless applicable law requires otherwise.
Contact Information
Questions regarding these Terms may be sent to:
RichAnn Goods & Products
Email: richannbusiness@gmail.com
Phone: +63 966 692 8692
Address: Phase 9E Block 7 Lot 17 Package 6, Barangay 176, Bagong Silang, Caloocan City, Philippines
